Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Starlight platform, including its website, chat interface, sandbox environment, desktop and bridge applications, application programming interfaces, and any related services (collectively, the "Service"). The Service is operated by Starlight ("we," "us," or "our").

By accessing, browsing, creating an account with, signing in to, or otherwise using any part of the Service, you agree to be bound by these Terms, our Content Policy, and our Privacy Policy (together, the "Agreement"). If you do not agree to all of these Terms, you must not access or use the Service, and your sole remedy is to discontinue use immediately.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" in these Terms include your organization.

Except where prohibited by applicable law, your continued access to or use of the Service after these Terms are posted or updated constitutes your acceptance of the then-current version of these Terms. You should review these Terms each time you use the Service.

Nothing in this Agreement limits, excludes, or restricts any right, guarantee, warranty, or remedy that you have under mandatory provisions of applicable law that cannot lawfully be limited, excluded, or restricted by contract. Where any provision of this Agreement conflicts with such a mandatory right, the mandatory right prevails to the minimum extent necessary, and all other provisions remain in full force and effect.

2. Accounts & Authentication

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account, whether or not authorized by you.

You must be at least 13 years of age to use the Service. During onboarding, you will be asked to provide your date of birth to verify your age. If you are between 13 and 18 (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf, and that they accept full responsibility for your use of the Service.

You agree to notify us promptly of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

Authentication in this environment is handled client-side using local storage. While we hash passwords with industry-standard algorithms, you should not reuse passwords from other critical accounts.

3. License to Use Starlight

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or internal business purposes, subject to these Terms and our Content Policy.

You may not:

• Reverse engineer, decompile, or disassemble any part of the Service, except to the extent such restriction is prohibited by applicable law;
• Resell, sublicense, or redistribute access to the Service without our written consent;
• Use the Service to train competing AI models or build derivative services;
• Remove or alter any proprietary notices or markings on the Service;
• Probe, scan, or test the vulnerability of the Service, circumvent any security or access-control measure, or access the Service through automated means other than through interfaces we explicitly provide.

4. Ownership of Output

You retain ownership of any content you submit to the Service ("Input"). You are solely responsible for your Input and represent and warrant that you have all rights, licenses, and permissions necessary to submit it and to grant the license below.

To the extent permitted by applicable law, content generated by the Service in response to your Input ("Output") is assigned to you, subject to these Terms. You are free to use, modify, and distribute Output for any legal purpose, including commercial use. Where assignment is not effective under applicable law, we grant you a perpetual, worldwide, non-exclusive, royalty-free license to use Output for any legal purpose.

You acknowledge that Output may be similar or identical to output produced for other users, and that we make no representation or guarantee that Output is unique, original, accurate, non-infringing, or fit for any particular purpose. You should always review and verify Output before relying on it, and you are solely responsible for ensuring that your use of Output complies with applicable law and third-party rights.

We do not claim ownership of your Input or Output. However, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, process, transmit, and display your Input through the Service to generate Output, and to retain logs of interactions for service operation, improvement, safety, security, and abuse prevention as described in our Privacy Policy.

5. User Content & Responsibility

You understand and agree that Starlight does not create, control, direct, initiate, select, or endorse the content you generate using the Service. You are the sole author and publisher of your Input and Output. Starlight is a neutral tool and passive conduit, not a content provider, publisher, speaker, author, or co-author.

You bear full and exclusive responsibility for any content you generate, publish, distribute, or act upon. This includes responsibility for any claims, damages, or legal action arising from your use of Output in any context - professional, commercial, personal, or otherwise.

You acknowledge that Starlight is an automated tool and that Output is generated by an AI model, not by a human professional. Output is not a substitute for professional advice of any kind, including but not limited to legal, medical, financial, engineering, or safety-critical advice. You must not rely on Output for decisions that could result in physical harm, financial loss, legal liability, or other serious consequences without independent verification by a qualified professional.

You agree that you will not present Output as professional advice, and that you will include appropriate disclaimers when sharing Output with third parties who may rely on it.

Starlight does not screen, review, or approve Output before it is presented to you, and undertakes no duty to monitor all content generated through the Service. We have no editorial control over what you generate. To the maximum extent permitted by applicable law, the Service is an interactive computer service providing neutral tools, and we are not the publisher or speaker of any information provided by you or generated at your direction; accordingly, you agree that Starlight bears no responsibility or liability for the specific content of any Input or Output, including any claim that such content is defamatory, infringing, obscene, misleading, or otherwise unlawful.

6. Acceptable Use

You agree not to use the Service to generate, store, or distribute content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable;
• Infringes the intellectual property, privacy, or other rights of any third party;
• Contains malware, viruses, or any code designed to disrupt or damage systems;
• Constitutes spam, phishing, or deceptive automated communications;
• Attempts to extract, discover, or reverse-engineer the underlying models, training data, or proprietary algorithms of the Service;
• Impersonates any person or entity, or falsely represents an affiliation.

Detailed rules about permitted and prohibited content are set out in our Content Policy, which is incorporated into these Terms by reference.

We reserve the right - but assume no obligation - to suspend or terminate access for any violation of these Terms or the Content Policy, with or without notice.

7. Payment & Billing

The Service offers free and paid plans. Paid plan fees are billed in advance on a recurring monthly or annual basis, depending on the plan you select.

All fees are non-refundable except where required by applicable law. Where applicable law grants you a statutory right of withdrawal, cooling-off period, or refund, nothing in these Terms limits that right. If you upgrade or downgrade your plan, prorated adjustments may apply at our discretion.

You authorize us (and our payment processors) to charge your payment method for all fees incurred under your account. You are responsible for keeping your payment information current. Taxes, levies, or duties imposed by taxing authorities are your responsibility unless we are required by law to collect them.

We may change our fees or introduce new plans with reasonable notice. Price changes take effect at the start of your next billing cycle after the notice is provided.

8. Service Changes & Availability

We may modify, suspend, or discontinue the Service (or any feature, model, or part of it) at any time, temporarily or permanently, with or without notice. To the maximum extent permitted by applicable law, we shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service, for any downtime or unavailability, or for any loss of data, content, Output, or configurations arising therefrom.

You are solely responsible for maintaining your own backups of any Input, Output, or other content you wish to retain.

9. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided "as is," "as available," and "with all faults," without warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, timely, error-free, secure, accurate, complete, or reliable, that defects will be corrected, or that Output will meet your requirements or expectations.

You use the Service entirely at your own risk. Output may contain errors, inaccuracies, hallucinations, omissions, or content that is not suitable for your use case. You should independently verify any Output before acting on it, especially in contexts involving legal, medical, financial, engineering, or safety-critical decisions.

Any reliance on Output is solely at your own risk, and to the maximum extent permitted by applicable law we disclaim all liability arising from such reliance.

We do not warrant that the Service is free of harmful components, viruses, or other code that may damage your systems. You are responsible for implementing appropriate security measures on your end.

No advice, information, representation, or statement, whether oral or written, obtained from or through the Service or from any Starlight Party shall create any warranty not expressly stated in these Terms.

Some jurisdictions do not allow the exclusion of implied warranties or certain statutory guarantees, so some or all of the above exclusions may not apply to you. In such jurisdictions, the warranties, guarantees, and remedies that cannot be excluded under applicable law remain unaffected, and the liability of the Starlight Parties is limited to the maximum extent such law permits.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Starlight, its affiliates, or their respective owners, members, managers, officers, directors, employees, contractors, agents, licensors, service providers, successors, or assigns (collectively, the "Starlight Parties") be liable for any indirect, incidental, special, consequential, exemplary, enhanced, or punitive damages, or any loss of profits, revenue, data, data use, goodwill, savings, or business opportunity, or any damages for business interruption, computer failure or malfunction, cost of substitute services, or personal injury, property damage, or emotional distress, arising out of or in any way related to these Terms, the Content Policy, your use of, or inability to use, the Service, your Input, your Output, your reliance on any content generated through the Service, or the acts or omissions of any third party (including other users), whether based on warranty, contract, tort (including negligence, whether active, passive, or imputed), strict liability, product liability, statute, or any other legal theory, and whether or not the Starlight Parties have been advised of, knew of, or should have known of the possibility of such damages, and even if a remedy set forth in these Terms is found to have failed of its essential purpose.

To the maximum extent permitted by applicable law, the total aggregate liability of the Starlight Parties for all claims arising out of or related to these Terms, the Content Policy, or the Service shall not exceed the greater of (a) the amounts you have paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) USD $50.

The existence of more than one claim shall not enlarge these limits. You acknowledge that the Service is provided at no cost or at a modest subscription fee, that the disclaimers and limitations of liability in these Terms are a fair and reasonable allocation of risk between the parties, that they are an essential basis of the bargain, and that we would not provide the Service without them.

Nothing in these Terms excludes or limits the liability of any Starlight Party for death or personal injury caused by that party's gross negligence or intentional misconduct, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable mandatory law. In jurisdictions that do not allow the exclusion or limitation of certain damages, the liability of the Starlight Parties is limited to the maximum extent such law permits.

11. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Starlight Parties from and against any and all claims, demands, suits, actions, proceedings, damages, losses, liabilities, judgments, awards, settlements, fines, penalties, costs, or expenses (including reasonable attorneys' fees, expert fees, and court costs) arising out of or related to:

• Your access to, use of, or inability to use the Service;
• Your Input, Output, or any content you create, publish, distribute, or act upon using the Service;
• Your violation or alleged violation of these Terms, the Content Policy, or any applicable law or regulation;
• Your infringement, misappropriation, or alleged infringement of any third-party rights, including intellectual property, privacy, publicity, or other personal or proprietary rights;
• Any third-party claim that Input or Output you generated or distributed caused them harm, loss, or damage;
• Any action you or any third party takes in reliance on Output, including decisions that result in physical harm, financial loss, or legal liability;
• Any activity occurring under your account, whether or not authorized by you.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses. You may not settle any matter in a way that admits fault or imposes obligations on any Starlight Party without our prior written consent.

Your indemnification obligations survive termination of your account and these Terms. This section does not require you to indemnify any Starlight Party to the extent prohibited by applicable law.

12. Release & Covenant Not to Sue

To the fullest extent permitted by applicable law, you, on behalf of yourself and your heirs, executors, administrators, successors, and assigns, irrevocably and unconditionally release, acquit, and forever discharge the Starlight Parties from any and all claims, demands, damages, losses, liabilities, actions, and causes of action of every kind and nature, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, matured or unmatured, accrued or contingent, in law or in equity, arising out of or in any way related to your access to or use of the Service, your Input, your Output, your reliance on any content generated through the Service, or any interaction between you and any other user or third party.

You expressly waive and relinquish any and all rights and benefits you may have under California Civil Code Section 1542 or any equivalent statute, rule, or doctrine of common law in any jurisdiction, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

Covenant Not to Sue. To the fullest extent permitted by applicable law, you covenant and agree that you will not, directly or indirectly, initiate, file, maintain, prosecute, participate in, assist, or permit to be filed any claim, demand, suit, action, arbitration, or other proceeding against any Starlight Party with respect to any matter released under this Section, whether individually or as part of any class, collective, consolidated, mass, or representative proceeding.

This release and covenant are intended to be broadly construed in favor of the Starlight Parties and apply to all claims regardless of when they arise. Nothing in this Section waives or releases any right or claim that cannot lawfully be waived or released under applicable mandatory law; in such cases, the remaining waivers, releases, and covenants continue in full force and effect.

13. Dispute Resolution, Arbitration & Class Action Waiver

Informal resolution first. Before filing any formal claim, you agree to first contact us through our support channel and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved this way.

Binding arbitration. Except for (a) claims that may be brought in small claims court in your county of residence (or equivalent jurisdiction) and (b) claims seeking injunctive or other equitable relief for intellectual property infringement or misuse, any dispute, claim, or controversy arising out of or relating to these Terms, the Content Policy, the Privacy Policy, or the Service - including the formation, interpretation, breach, termination, enforceability, validity, or scope of this arbitration provision - shall be finally and exclusively resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (or, if AAA is unavailable, another reputable arbitration provider selected by mutual agreement or, failing agreement, by a court of competent jurisdiction). The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration provision. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

The arbitration shall be conducted in the English language, by a single arbitrator, seated in Delaware, United States; provided that, at your election, hearings may be conducted by telephone, videoconference, or on the basis of documents only. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration provision, except that a court has exclusive authority to resolve disputes over the enforceability of the class action waiver below.

Class Action & Jury Trial Waiver. To the fullest extent permitted by applicable law, you and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff, claimant, or class member in any purported class, collective, consolidated, mass, private attorney general, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. You and we each knowingly, voluntarily, and irrevocably waive any right to a trial by jury and any right to participate in a class action, class arbitration, or other representative proceeding.

Opt-out. You may opt out of this arbitration and class action waiver provision by sending us written notice through our support channel within thirty (30) days of first creating your account, clearly stating that you wish to opt out and including your account email. Opting out does not affect any other provision of these Terms.

This arbitration provision survives termination of your account and these Terms.

EU/UK/EEA and Other Mandatory-Law Carve-Out. If you are a consumer residing in the European Union, the United Kingdom, the European Economic Area, or any other jurisdiction whose mandatory laws prohibit pre-dispute arbitration agreements, class action waivers, jury waivers, or forum restrictions, this Section applies to you only to the extent permitted by such mandatory law. Nothing in this Section deprives you of the protection afforded by mandatory provisions of the law of your country of residence, and you retain any right you may have under such law to bring claims in your local courts.

14. Termination

You may stop using the Service and delete your account at any time through the settings interface.

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including if we believe you have violated these Terms or the Content Policy. To the maximum extent permitted by applicable law, we shall have no liability to you for any suspension or termination of your access.

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including those addressing ownership, payment, disclaimers, limitation of liability, indemnification, release, covenant not to sue, dispute resolution, governing law, and this sentence.

15. No Agency & Third Parties

Nothing in these Terms creates or is deemed to create any agency, partnership, joint venture, employment, or fiduciary relationship between you and Starlight or any of its owners, officers, directors, employees, or agents.

You acknowledge that Starlight's owners, members, managers, officers, directors, employees, contractors, agents, licensors, and service providers are intended third-party beneficiaries of these Terms. They are entitled to directly enforce the provisions of these Terms that benefit them, including but not limited to the disclaimers, limitations of liability, indemnification, release, and covenant not to sue. This means you may not sue or bring claims against any individual owner, officer, director, employee, contractor, or agent of Starlight personally for matters arising out of or related to the Service - your sole recourse, if any, is against Starlight as an entity, subject to the limitations in these Terms.

To the fullest extent permitted by applicable law, you agree not to name or include any individual owner, officer, director, employee, contractor, or agent of Starlight as a defendant or respondent in any claim or proceeding arising out of or related to the Service. Any such individual shall have the right to enforce this provision and to seek dismissal of any claim improperly brought against them, together with recovery of their reasonable costs and attorneys' fees incurred in doing so.

16. Force Majeure

The Starlight Parties shall not be liable for any failure or delay in performing their obligations under these Terms to the extent such failure or delay is caused by circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, pandemics, epidemics, government actions or orders, embargoes, labor disputes, power outages, telecommunications failures, internet infrastructure failures, cloud or hosting provider failures, failures of third-party AI model providers, cyberattacks, or shortages of computing resources.

17. Third-Party Services & Links

The Service relies on, integrates with, or links to third-party services, including AI model providers, authentication providers, payment processors, hosting providers, and content delivery networks (collectively, "Third-Party Services"). We do not control and are not responsible for Third-Party Services, their content, availability, security, or practices, and we make no representations or warranties of any kind regarding them.

To the maximum extent permitted by applicable law, the Starlight Parties disclaim all liability arising from or related to any Third-Party Service, including any act, error, omission, outage, breach, or failure of a Third-Party Service. Your use of any Third-Party Service is governed solely by that third party's own terms and policies, and any claim relating to a Third-Party Service lies solely against that third party, not against any Starlight Party.

18. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will notify you through the Service or by other reasonable means. The "Last updated" date at the top of this page indicates when the Terms were last revised.

Except where prohibited by applicable law, your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your account; discontinuing use is your sole and exclusive remedy.

19. Governing Law

These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Except for matters subject to the arbitration provision in Section 13, any dispute that is not subject to arbitration shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of, and venue in, those courts, and waive any objection based on inconvenient forum.

For consumers residing in the European Union, the United Kingdom, the European Economic Area, or other jurisdictions whose mandatory laws so require, any dispute shall be governed by the laws of your country of residence to the extent required by such mandatory law, and you may bring claims in your local courts. Nothing in these Terms limits any consumer rights you have under mandatory provisions of the law of your country of residence.

20. Miscellaneous

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect. In particular, if the arbitration or class action waiver is found to be unenforceable, the remaining disputes shall be resolved in the courts of Delaware as described in Section 19.

Entire agreement. These Terms, together with the Content Policy and Privacy Policy, constitute the entire agreement between you and Starlight relating to the Service and supersede all prior or contemporaneous understandings, communications, representations, and agreements, whether written or oral, regarding the subject matter hereof. No amendment to or modification of these Terms is binding unless made in writing and signed by an authorized representative of Starlight (or presented as an updated version of these Terms on the Service).

No waiver. Our failure to act on or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us to be effective.

Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent; any purported assignment in violation of this provision is void. We may freely assign these Terms, including in connection with a merger, acquisition, reorganization, or sale of assets.

Interpretation. Headings are for convenience only. "Including" means "including without limitation." These Terms shall not be construed against the drafting party. The English-language version of these Terms controls over any translation, to the maximum extent permitted by applicable law.

Time limit on claims. To the maximum extent permitted by applicable law, any claim or cause of action arising out of or related to the Service or these Terms must be filed within one (1) year after the claim or cause of action arose, or be forever barred.

21. Contact

If you have any questions about these Terms, you can reach us at:

Starlight AI
Open a support ticket

Starlight AI is a trading name. Legal entity details (registration number, registered address, and jurisdiction) will be published on this page upon company registration.